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Commercial Coverage

Professional Liability (E&O)

Protection when a client says your advice, service or mistake cost them money.

Overview

General liability covers physical injury and property damage. It doesn't cover financial loss from professional mistakes. Professional liability, also called errors and omissions (E&O), fills that gap.

If a client claims you gave bad advice, missed a deadline, made an error or failed to deliver what you promised, E&O pays for your defense and covered settlements.

What It Covers

Negligence & Errors

Mistakes or oversights in your professional services.

Missed Deadlines & Failure to Perform

Claims you didn't deliver as promised.

Defense Costs

Legal defense even if the claim is groundless.

Misrepresentation

Claims that your advice or representations were inaccurate.

Who Needs It

  • Freight brokers and logistics consultants
  • Consultants and advisors
  • Accountants and bookkeepers
  • IT and marketing firms
  • Real estate and property managers

What Affects Your Price

  • Profession
  • Revenue
  • Contract sizes
  • Claims history
  • Limits and retention

Roy's tip: Most E&O policies are claims-made: the policy in force when the claim is reported responds. Avoid gaps in coverage when switching carriers.

Frequently Asked Questions

Do freight brokers need E&O?

Freight brokers are required to maintain a $75,000 surety bond or trust fund (BMC-84/85), but that isn't insurance for the broker. Contingent cargo, contingent auto liability and E&O protect the brokerage itself.

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